SHIPPING POLICY

We are committed to getting your favorite pieces to you as quickly as possible! Please note that shipping carriers may experience delays during peak seasons and holidays.

All orders are shipped via USPS or UPS, depending on the shipping option selected at checkout. Shipping rates are calculated at checkout based on your order and shipping destination.

Please allow 2–3 business days for order processing before your order ships. Once shipped, delivery typically takes 3–5 business days, depending on your location and the carrier.

Please note that processing times are separate from shipping transit times. During new collection launches, holidays, or other busy periods, processing may take longer than usual.

Combined Orders

If you place multiple orders, we reserve the right to combine shipments when possible. If orders are combined and a shipping adjustment is applicable, we will notify you by email.

Tracking information may take up to 24 hours to update after your package has shipped.

Shipping Responsibility

Once your order has been handed over to the shipping carrier, delivery is outside of our direct control. While we do our best to ensure your order arrives safely and on time, we are not responsible for delays caused by USPS, UPS, weather conditions, or other circumstances beyond our control.

Shipping fees are nonrefundable once an order has shipped.

If your tracking information indicates that your package has been delivered but you have not received it, please check around your delivery location and contact the shipping carrier for assistance.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for packages delayed, lost, or returned to us due to incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been placed or processed.

Preorders

Preorder items may include an estimated shipping date listed on the product page.

Please note that preorder shipping dates are estimates and may change due to vendor or manufacturing delays outside of our control.

By purchasing a preorder item, you acknowledge that shipping may take longer than the estimated timeframe.

If a preorder experiences a significant delay, please contact us for assistance.

RETURN POLICY

We want you to love your purchase! If something doesn't work out, we offer returns for store credit only on eligible, full-priced merchandise.

To be eligible for a return, you must submit a return request within 7 days of delivery.

Please note that submitting a return request does not automatically guarantee approval. All returns must meet the requirements outlined in this policy.

Return Requirements

To qualify for store credit, returned items must meet the following conditions:

• A return request must be submitted within 7 days of delivery.
• The return must be approved before the item is shipped back.
• Items must be unworn, unwashed, undamaged, and unaltered.
• Items must be free of makeup, deodorant marks, odors, excessive pet or human hair, and other signs of wear.
• Original tags must remain attached, and items must be returned in their original condition.

Returns that do not meet these requirements may be denied.

Items returned without prior approval may be refused and returned to the customer at the customer's expense.

All approved returns are issued as store credit. We do not offer refunds to the original form of payment or direct exchanges.

Return Shipping

Customers are responsible for the cost of return shipping.

You may use the shipping carrier of your choice to send your approved return back to us. We recommend using a shipping method that includes tracking, as we are not responsible for returns lost or damaged in transit.

Return packages must be securely packaged to prevent damage during shipping.

Once your return has been received and inspected, we will notify you of its approval status.

Return Processing Time

Please allow 5–10 business days after your return is delivered to us for inspection and processing.

Once your return has been approved, your store credit will be issued electronically to the email address associated with your order.

Final Sale Items

The following items are final sale and are not eligible for return or store credit:

• Swimwear
• Activewear pants and leggings
• Accessories
• Sale items and discounted merchandise

Please review product descriptions and sizing information carefully before placing your order, as final sale purchases cannot be returned.

Damaged or Incorrect Items

We carefully inspect our merchandise before shipping to ensure your order arrives in excellent condition. However, if you receive an item that is damaged, defective, or incorrect, please contact us within 2 days of delivery.

When contacting us, please include your order number, a description of the issue, and clear photos of the item and any damage.

We will review your request and work with you to determine an appropriate resolution.

Claims submitted after the 2-day reporting window may not be eligible for assistance.

Damage resulting from normal wear, improper care, or customer use does not qualify as a manufacturing defect.

Exchanges

Due to our limited inventory and frequently changing collections, we do not offer direct exchanges at this time.

If an item does not work out for you, you may submit a return request within 7 days of delivery, provided the item meets our return requirements.

Approved returns will be issued as store credit, allowing you to shop for another item when available.

QUESTIONS ABOUT YOUR ORDER?

We are a small business, and your support means the world to us! We want you to have a positive shopping experience and are always happy to help with questions about sizing, shipping, or returns.

Please contact us through our website's contact page or customer service email for assistance.

Thank you for supporting our small business and shopping with us! ♡

Last updated: October 27, 2026

My Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). My Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at beedacollective@gmail.com. You can find our other contact details on our contact information policy.

email us for all questions and to start a return beedacollective@gmail.com