Refund policy
RETURN POLICY
We want you to love your purchase! If something doesn't work out, we offer returns for store credit only on eligible, full-priced merchandise.
To be eligible for a return, you must submit a return request within 7 days of delivery.
Please note that submitting a return request does not automatically guarantee approval. All returns must meet the requirements outlined in this policy.
Return Requirements
To qualify for store credit, returned items must meet the following conditions:
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A return request must be submitted within 7 days of delivery.
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The return must be approved before the item is shipped back.
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Items must be unworn, unwashed, undamaged, and unaltered.
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Items must be free of makeup, deodorant marks, odors, excessive pet or human hair, and other signs of wear.
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Original tags must remain attached, and items must be returned in their original condition.
Returns that do not meet these requirements may be denied.
Items returned without prior approval may be refused and returned to the customer at the customer's expense.
All approved returns are issued as store credit. We do not offer refunds to the original form of payment or direct exchanges.
Return Shipping
Customers are responsible for the cost of return shipping.
You may use the shipping carrier of your choice to send your approved return back to us. We recommend using a shipping method that includes tracking, as we are not responsible for returns lost or damaged in transit.
Return packages must be securely packaged to prevent damage during shipping.
Once your return has been received and inspected, we will notify you of its approval status.
Return Processing Time
Please allow 5–10 business days after your return is delivered to us for inspection and processing.
Once your return has been approved, your store credit will be issued electronically to the email address associated with your order.
Final Sale Items
The following items are final sale and are not eligible for return or store credit:
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Swimwear
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Activewear pants and leggings
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Accessories
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Sale items and discounted merchandise
Please review product descriptions and sizing information carefully before placing your order, as final sale purchases cannot be returned.
Damaged or Incorrect Items
We carefully inspect our merchandise before shipping to ensure your order arrives in excellent condition. However, if you receive an item that is damaged, defective, or incorrect, please contact us within 2 days of delivery.
When contacting us, please include your order number, a description of the issue, and clear photos of the item and any damage.
We will review your request and work with you to determine an appropriate resolution.
Claims submitted after the 2-day reporting window may not be eligible for assistance.
Damage resulting from normal wear, improper care, or customer use does not qualify as a manufacturing defect.
Exchanges
Due to our limited inventory and frequently changing collections, we do not offer direct exchanges at this time.
If an item does not work out for you, you may submit a return request within 7 days of delivery, provided the item meets our return requirements.
Approved returns will be issued as store credit, allowing you to shop for another item when available.
QUESTIONS ABOUT YOUR ORDER?
We are a small business, and your support means the world to us! We want you to have a positive shopping experience and are always happy to help with questions about sizing, shipping, or returns.
Please contact us through our website's contact page or customer service email for assistance.
Thank you for supporting our small business and shopping with us! ♡