Shipping policy

SHIPPING POLICY

We are committed to getting your favorite pieces to you as quickly as possible! Please note that shipping carriers may experience delays during peak seasons and holidays.

All orders are shipped via USPS or UPS, depending on the shipping option selected at checkout. Shipping rates are calculated at checkout based on your order and shipping destination.

Please allow 2–3 business days for order processing before your order ships. Once shipped, delivery typically takes 3–5 business days, depending on your location and the carrier.

Please note that processing times are separate from shipping transit times. During new collection launches, holidays, or other busy periods, processing may take longer than usual.

Combined Orders

If you place multiple orders, we reserve the right to combine shipments when possible. If orders are combined and a shipping adjustment is applicable, we will notify you by email.

Tracking information may take up to 24 hours to update after your package has shipped.

Shipping Responsibility

Once your order has been handed over to the shipping carrier, delivery is outside of our direct control. While we do our best to ensure your order arrives safely and on time, we are not responsible for delays caused by USPS, UPS, weather conditions, or other circumstances beyond our control.

Shipping fees are nonrefundable once an order has shipped.

If your tracking information indicates that your package has been delivered but you have not received it, please check around your delivery location and contact the shipping carrier for assistance.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for packages delayed, lost, or returned to us due to incorrect or incomplete shipping addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has been placed or processed.

Preorders

Preorder items may include an estimated shipping date listed on the product page.

Please note that preorder shipping dates are estimates and may change due to vendor or manufacturing delays outside of our control.

By purchasing a preorder item, you acknowledge that shipping may take longer than the estimated timeframe.

If a preorder experiences a significant delay, please contact us for assistance.

QUESTIONS ABOUT YOUR ORDER?

We are a small business, and your support means the world to us! We want you to have a positive shopping experience and are always happy to help with questions about sizing, shipping, or returns.

Please contact us through our website's contact page or customer service email for assistance.

Thank you for supporting our small business and shopping with us! ♡